Product Support

HM Plant’s goal is to ensure that its customers receive the high level of service that they have come to expect from the UK’s leading supplier of excavators.

This vision extends to the following aspects of HM Plant’s product support strategy:

the quality and availability of genuine and approved spare parts
fully trained mobile service engineers
a national network of regional depots
maximum two hours response time for emergency breakdowns24-hour parts and service facility, available seven days upon request
highly competitive pricing structure
expert diagnosis of equipment breakdown using Doctor ZX technology
rapid identification of required parts
computer links to manufacturers – saving downtime
Solas service and extended warranty package.

HM Plant’s customers enjoy peace of mind thanks to this product support package, helping them to concentrate on what they do best.